Terms of Service


Information, content, products or services delivered by 2TopUp come via third parties.

While 2TopUp will use its best endeavours to ensure that the information is correct at the time it is provided, 2TopUp can not and does not represent, endorse or guarantee the accuracy or reliability of any of the information contained on, distributed by, purchased, procured, downloaded or accessed from this site.

To the full extent permitted by law, 2TopUp and its officers, employees, agents and associates exclude all liability for any loss or damage (whether direct, indirect, special or consequential) which may be suffered or incurred from the use of, or reliance upon, the information contained on, distributed by, purchased, procured, downloaded or accessed from this site.

In particular, 2TopUp accepts no liability for loss of business, personal distress, inconvenience or any other damage associated with or resulting from accessing, procuring or downloading the information, products or service on this website or through use of 2TopUp services.

Any warranty or condition that would otherwise be implied in this agreement is excluded to the full extent permitted by the law. Where statute implies any condition or warranty in relation to your use of this website and that statute prohibits and exclusion or modification of that then, then that term is included in these conditions.

However, the liability of 2TopUp is limited, at your option, to one of the following:

    A) If the breach relates to goods:

    • The replacement of the goods or the supply of the relevant goods;

    • The repair of the goods;

    • The payment of the cost of replacing the goods or of acquiring equivalent goods; or

    • The payment of the cost of having the goods repaired;

    B) If the breach relates to services:

    • The supplying of the services again; or

    • The payment of the cost of having those services supplied again.

Reliability and Performance are not Guaranteed

2TopUp obtains products and information from third parties and cannot guarantee the reliability or performance of this information. In particular it advises that:

    • Mobile handsets must support short message services (SMS) in order to accept top-up notification information;

    • Information is delivered to handsets via third party mobile network operators and therefore delivery can not be guaranteed.

    • Some products and services may contain expiry dates. You acknowledge that by purchasing products and/or services from 2TopUp, you accept the terms of these expiry dates.


In the case there was a technical error delivering the top up to the recipient, you are entitled to a full refund.

If you have any problems using the Services you can contact us at [email protected].

Customer data

Please visit and review our Privacy Policy.

Phone number and email

When you exchange your money to a mobile top up by using the 2TopUp Services we will ask you to supply a valid phone number and an email address (Optional). Please not that you are solely responsible for entering the correct mobile phone number.

We will also ask you to provide an email address in order to be able to contact you if there are any issues with your order. In the case you do not supply an email you acknowledge that you are solely responsible for contacting us regarding any and all issues related to your order.

For any and all customer service/support related matters please find and use the contact information below.

Changes to the Agreement

2TopUp reserves the right to modify, to add and remove text presented in this Agreement due to business oriented or legal purposes.

Whenever changes are made to the Agreement we will post this on the Website. Please note that if you continue to use the Services you are agreeing to the changes made to the Agreement and that the updated Agreement terms and conditions will be in effect.

Intellectual property

The website and the Services, the content, and all intellectual property relating to them and contained in them (including but not limited to copyrights, patents, database rights, trademarks and service marks) are owned by us. All right, title and interest in and to the Website and Services shall remain our property.

The Website and the Services may be used only for the purposes permitted by these Terms and Conditions or else described on the Website. You may not duplicate, publish, modify, create derivative works from, participate in the transfer or sale of, post on the internet, or in any way distribute or exploit the Website or the Services or any portion thereof for any public or commercial use without our express written permission.

You may not remove or alter any copyright, trademark or other proprietary notice or legend displayed on the Website.

Customer service & information

In the case you as a customer for any reasons need to get in contact with us with question, complaints or general inquires we ask you to please send us an email at the following address – [email protected].